Refund and Exchange Policy
Thank you for shopping with SMBDAILY LLC at https://smbdaily.us. We value our customers and are committed to providing a transparent purchasing experience, clear refund terms, and responsive customer service.
This Refund and Exchange Policy applies to all products purchased through the SMBDAILY website.
1. Nature of Digital Products
SMBDAILY LLC sells digital products delivered electronically. Depending on the product purchased, delivery may include a digital file, licence or activation information, download details, or instructions for accessing the product.
Digital delivery does not exclude a purchase from our 30-day refund policy.
2. 30-Day Refund Policy
SMBDAILY LLC offers a 30-day refund policy on all products purchased through our website.
If you are not satisfied with your purchase or would like a refund for any other reason, you may request a refund within 30 calendar days of the purchase date.
You do not need to provide a reason, demonstrate that a product is defective, report a delivery failure, or attempt troubleshooting before requesting a refund within this period.
Our 30-day refund commitment applies to all products sold through SMBDAILY, including digital products delivered electronically. The fact that a product has been delivered or accessed does not, by itself, exclude it from this policy.
SMBDAILY LLC will honour refund requests submitted within the 30-day period, subject to applicable law and reasonable verification needed to identify the relevant transaction.
Nothing in this policy limits any consumer rights or remedies that cannot lawfully be excluded.
3. Exchanges, Replacements, and Product Assistance
If you receive an incorrect product or experience a delivery, licence, activation, or technical issue, our customer support team is available to help.
Where appropriate, we can assist with product delivery, activation questions, troubleshooting, or a replacement.
However, you are not required to accept an exchange, replacement, or troubleshooting process instead of a refund requested within the 30-day period.
Requesting product assistance or discussing an exchange does not remove your right to request a refund under this policy.
4. How to Request a Refund
To request a refund, contact SMBDAILY LLC within 30 calendar days of your purchase using either of the following methods:
Email: info@smbdaily.us
Phone: +1 888-898-2181
Please provide:
Your order number.
The email address used at checkout.
Any additional information reasonably needed to identify your purchase.
You do not need to provide a technical explanation or special justification for requesting a refund within the 30-day period.
Our team will help identify your order and process your request. A refund request will not be denied merely because you have not demonstrated a product defect, delivery failure, or technical issue.
5. Refund Processing Time
SMBDAILY LLC will process refund requests submitted within the 30-day period after identifying the relevant purchase.
Refunds will generally be returned to the original payment method where possible.
After a refund has been initiated, it may take up to 10 business days for the funds to appear in your account, depending on the payment provider or financial institution.
The time required for a payment provider or financial institution to post the funds is separate from the 30-calendar-day period for submitting your refund request.
If you have questions about your refund status, please contact our customer support team.
6. Customer Service and Product Support
SMBDAILY LLC provides 24-hour customer service and product support, 7 days a week.
Customers may contact us for assistance with:
Product information and compatibility.
Orders and payments.
Digital product delivery.
Product access, activation, and technical enquiries, where applicable.
Exchanges and replacements.
Refund requests and refund status.
Email: info@smbdaily.us
Phone: +1 888-898-2181
Our team aims to respond to customer enquiries and provide appropriate assistance as promptly as reasonably possible.
7. Consistency With Other Website Policies
This 30-day refund commitment applies to all products purchased through SMBDAILY LLC.
Our Terms & Conditions, Shipping and Digital Delivery Policy, product pages, and other customer-facing website information should be consistent with this policy.
If other website content contains conflicting refund wording, SMBDAILY LLC will honour the 30-day refund commitment stated here and in our Terms & Conditions, subject to applicable law.
Nothing in this policy is intended to remove rights or remedies that cannot lawfully be excluded.
8. Policy Updates
SMBDAILY LLC may update this policy from time to time. The current version will be published on this page.
Changes will apply as permitted by applicable law and will not automatically override rights or refund commitments applicable to an existing order.
9. Business Information
Business Name: SMBDAILY LLC
Business Address:
1603 Capitol Ave, Suite 413G-2678
Cheyenne, Wyoming 82001
United States
Email: info@smbdaily.us
Phone: +1 888-898-2181
Customer Support Availability: 24 hours a day, 7 days a week
SMBDAILY LLC is committed to providing transparent refund terms, responsive customer service, and a straightforward purchasing experience for all customers.