Shipping and Digital Delivery Policy
Thank you for shopping with SMBDAILY LLC at https://smbdaily.us.
SMBDAILY LLC operates an online store offering digital products that are delivered electronically. This Shipping and Digital Delivery Policy explains how products are delivered, the expected delivery timeframe, and how customers can obtain assistance if a delivery issue occurs.
1. Nature of Products
SMBDAILY LLC sells digital products delivered electronically. No physical shipment is required, and customers do not receive physical goods.
2. Delivery Method
All digital products are delivered by email to the email address provided by the customer at checkout.
Depending on the product purchased, the delivery email may contain product access information, licence or activation details, download instructions, or other information needed to access the purchased product.
The exact delivery contents and any applicable access requirements may vary by product. Customers should review the relevant product description before placing an order.
3. Delivery Time
Digital Email Delivery: Following successful payment confirmation and order processing, digital products are intended to be delivered instantly by email.
If you do not receive your delivery email shortly after your order is confirmed, please check your inbox and spam or junk folders.
If your product has not arrived within 24 hours of order confirmation, contact us at info@smbdaily.us or +1 888-898-2181. Please include your order number so our support team can investigate.
4. Customer Email Address
Customers are responsible for providing a valid email address at checkout and checking their inbox, spam, and junk folders for delivery messages.
If you entered an incorrect email address, cannot access your email account, or cannot locate your delivery email, please contact our support team for assistance.
We will make reasonable efforts to help resolve delivery issues and, where possible, assist with delivery to the correct email address after verifying the order.
5. Order Confirmation
Customers will generally receive an order confirmation after successfully placing an order.
The order confirmation and digital product delivery email may arrive separately. An order confirmation alone does not necessarily mean that the product delivery email has been sent.
Customers should retain their order confirmation for reference if they need assistance with their purchase.
6. Delayed or Failed Delivery
If you do not receive your digital product, contact SMBDAILY LLC using either of the following channels:
- Email: info@smbdaily.us
- Phone: +1 888-898-2181
Please provide your order number, the email address used at checkout, and a description of the issue so our team can identify the order and assist you.
SMBDAILY LLC provides customer service and product support 24 hours a day, 7 days a week.
If delivery cannot be completed, our team will work with you to address the issue. Customers also retain their right to request a refund within 30 calendar days of the purchase date, as described in our Refund and Exchange Policy and Section 7 of our Terms and Conditions.
A refund request within the 30-day period does not require the customer to establish a delivery failure, demonstrate a product defect, or complete troubleshooting first.
7. Shipping and Handling Charges
Because our products are delivered electronically, no physical shipping or handling charges apply.
Any applicable product price, tax, or other charge will be disclosed at checkout where required or applicable.
8. Refund Policy
SMBDAILY LLC offers a 30-day refund policy on all products purchased through our website.
Customers may request a refund within 30 calendar days of the purchase date, without providing a reason. This policy applies to all products which are all digital products, and is not limited to defective products, failed delivery, or technical issues.
A customer is not required to troubleshoot a product, demonstrate a defect, or request an exchange or replacement before requesting a refund.
To request a refund, contact SMBDAILY LLC through either of the following channels:
- Email: info@smbdaily.us
- Phone: +1 888-898-2181
Please provide your order number and the email address used at checkout so we can identify the purchase. No special justification is required.
SMBDAILY LLC will honour refund requests submitted within the 30-calendar-day period.
Refunds will generally be issued to the original payment method. Once a refund has been initiated, it may take up to 10 business days for the funds to appear, depending on the payment provider or financial institution. This processing timeframe is separate from the 30-day period for requesting a refund.
For additional information, please review our Refund and Exchange Policy and the Customer Satisfaction and 30-Day Refund Policy in Section 7 of our Terms and Conditions.
If another statement on our website conflicts with this refund commitment, SMBDAILY LLC will honour the 30-day refund policy stated in its Terms and Conditions, subject to applicable law.
Nothing in this policy limits consumer rights or remedies that cannot lawfully be excluded.
9. Business Contact Information
Business Name: SMBDAILY LLC
Business Address:
1603 Capitol Ave, Suite 413G-2678
Cheyenne, Wyoming 82001
United States
Email: info@smbdaily.us
Phone: +1 888-898-2181
Our customer service and product support team is available 24 hours a day, 7 days a week.
10. Policy Updates
SMBDAILY LLC may update this policy from time to time. The current version will be published on this page.
Changes will apply as permitted by applicable law and will not automatically override rights or terms applicable to an existing order, including the 30-day refund commitment applicable to that purchase.
Customers should review this page periodically for updates.