Please read these Terms and Conditions carefully before using https://smbdaily.us or purchasing a product. These Terms govern your use of the SMBDAILY website and purchases made through it.
By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use the website or purchase our products.
1. About SMBDAILY LLC
SMBDAILY LLC is a limited liability company registered in the United States, with its business address in Cheyenne, Wyoming.
We operate an online store offering digital products to individual and business customers.
Business Name: SMBDAILY LLC
Business Address: 1603 Capitol Ave, Suite 413G-2678, Cheyenne, Wyoming 82001, United States
Email: info@smbdaily.us
Phone: +1 888-898-2181
Customer Support: Available 24 hours a day, 7 days a week.
SMBDAILY LLC aims to provide a straightforward purchasing experience through clear product information, transparent pricing, electronic delivery, and accessible customer support.
2. Products and Services
SMBDAILY offers digital products that are delivered electronically. Product features, functionality, compatibility, availability, and access methods may vary by product.
Customers should review the relevant product description, specifications, system requirements, included features, and other information displayed on the product page before purchasing.
If you have questions about a product before placing an order, please contact our customer support team at info@smbdaily.us.
3. Eligibility and Account Information
You must be legally capable of entering into a binding agreement to make a purchase through our website. If you purchase on behalf of a business, you confirm that you have authority to act for that business.
Where account registration is available or required, you agree to provide accurate and current information and to keep your login credentials secure.
Please notify us if you suspect unauthorised access to your account. We may take reasonable steps to protect our website, customers, and services against fraud, misuse, or security risks, subject to applicable law.
4. Product Descriptions and Pricing
We aim to provide clear and accurate product descriptions, specifications, pricing, and availability information.
Prices are displayed in US dollars (USD) unless otherwise stated. Applicable taxes or other charges will be shown at checkout where required or applicable.
Prices and promotions may change. The price applicable to a completed order will be the price presented at checkout when the order is placed, subject to correction of a genuine pricing error and applicable law.
If a material pricing error affects an order, we will contact the customer and explain the available options. These may include proceeding at a corrected price with the customer’s agreement or cancelling the order and providing a refund.
Promotional offers are subject to the conditions displayed for the relevant offer.
5. Orders and Payment
Customers must provide accurate billing information and an active email address when placing an order.
An order is subject to payment confirmation and order processing. We may contact a customer to verify information where reasonably necessary to investigate a payment issue, suspected fraud, or an order discrepancy.
Available payment methods are displayed at checkout. Payments may be processed by third-party payment service providers under their applicable terms and security procedures.
If SMBDAILY LLC cannot fulfil an order, we will contact the customer and provide an appropriate resolution. Customers retain the right to request a refund within the 30-calendar-day period described in Section 7: Customer Satisfaction and 30-Day Refund Policy.
6. Digital Delivery Policy
All products are delivered electronically by email to the email address provided at checkout. No physical shipment is required.
Following successful payment confirmation and order processing, digital products are intended to be delivered instantly. In exceptional circumstances, including payment verification or technical issues, delivery may take up to 24 hours.
Customers should check their inbox and spam or junk folders if a delivery email does not appear.
If a product has not arrived within 24 hours of payment confirmation, please contact us at info@smbdaily.us or +1 888-898-2181 so our support team can investigate and assist.
If delivery cannot be completed, we will work with the customer to resolve the issue. Customers retain their right to request a refund within 30 calendar days of the purchase date, as described in Section 7.
No physical shipping or handling charges apply to products delivered electronically.
7. Customer Satisfaction and 30-Day Refund Policy
SMBDAILY LLC offers a 30-day refund policy on every product purchased through our website. We stand behind this commitment and will honour eligible refund requests submitted within 30 calendar days of the purchase date.
7.1 Your Right to a Refund
Customers may request a refund for any product purchased from SMBDAILY LLC within 30 calendar days of the purchase date.
You do not need to provide a reason for requesting a refund. The 30-day refund policy is not limited to defective products, failed delivery, technical problems, or other exceptional circumstances.
The policy applies to all products sold through our website, including digital products delivered electronically. Digital delivery alone does not disqualify a customer from requesting a refund within the 30-day period.
7.2 How to Request a Refund
To request a refund, contact our customer support team using either of the following methods:
- Email: info@smbdaily.us
- Phone: +1 888-898-2181
Please provide your order number and the email address used at checkout so we can identify your purchase and process your request.
Our customer service and product support team is available 24 hours a day, 7 days a week to assist customers with orders, product enquiries, delivery issues, technical questions, and refund requests.
7.3 No Reason or Troubleshooting Required
Customers are not required to explain why they want a refund within the 30-day period.
You do not need to demonstrate a product defect, prove that delivery failed, or attempt troubleshooting before requesting a refund.
Our support team is available to help with product questions and technical issues if you would like assistance. However, troubleshooting, technical support, or accepting a replacement or exchange is not a prerequisite for requesting a refund within the 30-day period.
7.4 Refund Processing and Timing
SMBDAILY LLC will honour refund requests submitted within the 30-calendar-day period and will process the request after identifying the relevant purchase.
Refunds will generally be issued to the original payment method where possible. Once we initiate a refund, it may take up to 10 business days for the funds to appear in the customer’s account, depending on the payment provider or financial institution.
The time taken by a payment provider or financial institution to post the refund is separate from the 30-calendar-day period for submitting the request.
7.5 Exchanges and Product Assistance
If a customer receives an incorrect product or experiences a delivery or technical issue, our customer support team is available 24/7 to investigate and provide assistance.
Customers may request help with a product or discuss an exchange where appropriate. However, customers are not required to accept a replacement, exchange, or troubleshooting process instead of a refund requested within the 30-day period.
7.6 Consistency With Other Website Policies
The 30-day refund commitment in this section applies to every product purchased through SMBDAILY LLC.
The Refund and Exchange Policy, product pages, checkout information, and other website statements must remain consistent with this commitment. If any other website content contains conflicting refund wording, SMBDAILY LLC will honour the 30-day refund commitment stated in these Terms, subject to applicable law.
Nothing in this policy limits any consumer rights or remedies that cannot lawfully be excluded.
8. Customer Service and Product Support
SMBDAILY LLC provides 24-hour customer service and product support, 7 days a week.
Customers may contact us for assistance with:
- Product information, specifications, and compatibility.
- Orders, payments, and order status.
- Digital product delivery and missing delivery emails.
- Product installation, activation, and technical enquiries, where applicable to the product purchased.
- Refund requests and exchanges.
- General questions about our website and services.
Our team aims to respond to enquiries and provide appropriate assistance as promptly as reasonably possible.
Business Name: SMBDAILY LLC
Email: info@smbdaily.us
Phone: +1 888-898-2181
Customers may contact us at any time using the email address or telephone number above.